Customer Service1. Return Policy
2. Shipping Information
3. About Us
4. Store Hours and Directions
5. Sizing Charts
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|1. Return Policy|
We cannort Credit any Worn, Altered, or Mis-Treated Merchandise
We will credit shipping charges to you if we were in error or the merchandise was defective.
Please complete the Retun/Refund forn that was packed with your shipment to receive proper credit. Also, please return manufacturers tags and bags if available.
All shipments must be sent prepaid to:
If you have any questions please call us tollfree #800-287-8614
|2. Shipping Information|
Once we receive your order, you can expect delivery to most addresses in the continental USA in 3-7 business days via standard delivery. For faster delivery, we offer overnight or two day service. If you place your express order by 12 pm EST, your in-stock items will be shipped the next day except for orders placed on weekends and holidays when our warehouse is closed.
Expedited service available only to the contiguous 48 states. International orders ship UPS International and customer is responsible for actual shipping charges and all applicable duties, taxes and custom fees.
Ground tracking numbers may not appear on UPS website for 1-4 days.
|3. About Us|
Frank's Big & Tall Men's Shop offers quality name brand clothing in hard-to-find sizes. We are more than happy to outfit someone from head to toe in all the name brands, including Palm Beach, Hart Schaffner & Marx, Polo, Cutter & Buck, Levi Dockers, Rockport, New Balance and many, more.
Our Pant sizes range from a 34 to 80 waist. Our Suit jackets range from a 42 extra long to size 74. Our Footwear sizes start at 9 1/2 and go all the way to size 18. Our Sportswear runs from LT to 5XT, 1XB to 8XB.
We have full time tailors and often times are able to do your alterations while you wait.
Frank's Big & Tall Men's Shop, one of the oldest "Big & Tall" menswear stores in the country has 5 locations in New Jersey.
Frank's Big & Tall Men's Shop is a supporter of many local community efforts including The Foodbank of Monmouth and Ocean Counties, The Jewish Federation, Trenton Thunder baseball team, many local sports teams, volunteer fire and first aid squads, and houses of worship, among many others.
Our mission is to offer quality clothing with superior customer service and tailoring.
|4. Store Hours and Directions|
|5. Sizing Charts|
The two charts below contain sizing information for our garments. If you have previously purchased from Franks Big and Tall, we maintain a record of your purchases and sizes.
Our staff will gladly assist you in making certain the correct size is ordered and shipped. See below for measuring instructions.
How to Measure for Size