Return Policy


Our "No Hassle" Refund/Exchange Policy covers any New Merchandise within 30 Days of Purchase.

Gift Cards are not refundable or redeemable for cash.

We Cannot Credit any Worn, Altered, or Mis-Treated Merchandise.

We will credit shipping charges on shipments to you if we were in error or the merchandise was defective.

Please complete and enclose the Return/Refund form that was packed with your shipment to receive proper credit. Also, please return manufacturers tags and bags if available.

All shipments must be sent prepaid to:

Frank's Big and Tall Men's Shops
Rt 35 and Deal Road
Ocean, NJ 07712

If you have any questions please call our toll free #800-287-8614